Frequently Asked Questions
SpyTrack is a provider of advanced GPS tracking solutions designed for vehicles, assets, and personal use. Our devices offer real-time tracking, historical data, and various alert options to enhance security and peace of mind.
Setting up your SpyTrack device is simple. Follow the instructions in the user manual or visit our setup guide online. Typically, it involves activating the device, installing the SpyTrack app, and logging in to start tracking.
Our subscription plans start at £6.99 per month or £59.99 annually. These plans provide access to real-time tracking, data storage, and other features through our app and web portal.
Yes, our devices are IP65 water-resistant, which means they can withstand splashes and light rain, making them suitable for various environments.
SpyTrack devices use both GPS and GLONASS systems, providing an accuracy within 1-2 meters. This ensures precise tracking of your vehicles, assets, and personal items.
Yes, SpyTrack devices can be used internationally. Our SIM card supports global roaming, allowing for seamless tracking across multiple regions without incurring extra data charges.
You can set various alerts, including movement alerts, speed alerts, and geofence alerts. These notifications can be sent to your smartphone, email, or via SMS, ensuring you stay informed about your tracked items.
The battery life of a SpyTrack device varies depending on usage. For example, the SpyTrack Nano has a standby time of up to 10 days. Some models can also be hardwired for continuous power.
If your SpyTrack device is stolen, you can use the app to track its location in real-time. Additionally, setting up movement alerts and geofences can help you respond quickly to unauthorized activity.
You can view your tracking history through the SpyTrack app or web portal. The system stores journey history for up to 90 days, and you can download reports in HTML, PDF, or CSV formats for further analysis.
Setup & Usage
How to set up and use your SpyTrack device.
Subscription Plans
Information about our subscription services.
Troubleshooting
Solutions to common issues.